Resume
Work Experience
April 2023 - Present
Clinical Support Staff
Magnificat Family Medicine
Indianapolis, Indiana
• Welcome patients with a warm, comforting attitude and efficiently take their vital signs including height, weight, temperature, heart rate, respiratory rate, oxygen level, and blood pressure.
• Maintain clear communication between staff members to ensure effective, respectful treatment of patients
• Assist in medical procedures alongside providers and nurses
• Professionally complete telephone encounters, actions, and medical referrals for optimum medical treatment of patients
• Accurately transcribe office visits between the provider and the patient and provide a clear treatment plan for the patient at the close of the visit
April 2018 - August 2023
Receptionist
Uebelhor and Sons Toyota
Jasper, Indiana
• Greet customers with an upbeat, positive attitude and direct them to their needed department
• Multi-task in a fast-paced environment, helping salesmen print and deliver papers, contacting customers, and researching vehicles on the dealership lot
• Assist in the finalization of customer packets • Professionally answer phone calls, transfer customers to the correct service, and address customer complaints
• Provide finalized billing, process service department tickets, and accept payments to close out transactions
May 2022 - August 2022
Human Resources Intern
OFS Brands
Huntingburg, Indiana
• Efficiently entered new hire information into designated computer software and organized computer files
• Prepared for orientation sessions by creating new hire packets and name tents, setting up the training room, and assisting participants throughout the events
• Greeted employees with a warm welcome and directed them to the appropriate member of the Human Resources team
• Represented OFS Brands at area job fairs and extended hiring information to potential new employees
Professional skillset
Customer Service
Intercultural Communication
Technical Support
Problem Solving
Educational Technology
Employee Training